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Rotorua & Taupo Explore New Zealand, Australia & Fiji!tune
Soak up the soothing healing benefits of a Deluxe Lake Spa at Rotorua Polynesian Spa...
Highlights
- Soothing mineral pools with natural healing properties
- Exclusive location with gorgeous views overlooking Lake Rotorua
- Five mineral pools including a cold plunge pool
- Known as one of the top ten spas in the world
Take a relaxing soak in natures own sanctuary with a visit to the Polynesian Spa.
Boasting an exclusive location tucked away on the shores of Lake Rotorua, you'll be treated to gorgeous views as you unwind and slip into the hot pools.
Try the cold plunge pool for hydrotherapy to detoxify, alternating between the four Rachel spring alkaline mineral hot pools, which include a Priest Spring acidic mineral hot pool known to help relieve muscle aches and pains and nourish the skin.
Take a moment to relax on the geothermally heated recliners or in the large indoor relaxation lounge, and when you're done you have full access to premium changing facilities with towels, secure lockers, beautiful soap, shampoo and hairdryers provided.
Known to attract people from all over the world and recognised as one of the top 10 spas in the world, come and see for yourself what all the fuss is about!
All prices are shown in NZD ($)
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Authenticated Reviews & Photos All of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 377 authenticated Bookme reviews
From Polynesian Spa - Deluxe Lake Spa
Thank you for visiting and for sharing your feedback. We’re pleased you enjoyed the setting and the clarity of our geothermal waters. As a New Zealand hot springs experience, our facilities and amenities are designed a little differently, with a strong focus on preserving our natural environment and protected heritage buildings. Your comments around the wash areas and amenities have been shared with the team, and we appreciate you taking the time to offer your perspective.
Kaori from Japan wrote on 26 July 2026
Great experience
We could enjoy the pools like private ones as we visited there right after it was open and there were still few people. I don't think the review would've been as good if the place had been crowded. We were happy to enjoy the pools almost by ourselves. It was very relaxing. We picked Deluxe Lake Spa. The rock pools looked very natural and nice. The temperature varied so you could find the one that suited you with no question. Being able to use the locker and the towels was very convenient. I appreciated the changing rooms and some showers had doors. The only negative thing I can think of is the entry fee. I feel it is a bit too pricey for what we get. We used 88Ra Café. To be honest we hadn't expected much, but it was a good surprise that the food and the service were great.
Vishal Thakur from New Zealand wrote on 26 July 2026
Top in the town
It was full on experience. Arti was very professional and made this experience exceptional!
Tanya Wang from New Zealand wrote on 26 January 2025
Close early not 11pm
The facility is beautiful! BUT! We arrived at 9:30 PM, thinking the facility closed at 11:00 PM, which would give us nearly 1.5 hours to enjoy. We were informed that pool use needed to stop by 10:45 PM, which was fine since we’d need time to shower anyway. However, at 10:00 PM, we were suddenly told we had only 30 minutes left. As a result, we barely spent 40 minutes in the pool and spent the whole time worrying about the clock. Overall, it was a very disappointing experience.
From Polynesian Spa - Deluxe Lake Spa
Hi Tanya. Thank you for your feedback. We close at 11pm which means everyone needs to be showered, dressed and on their way out by then. We start our evening pool emptying and cleaning procedures at 11pm when our night maintenance crew comes on. You should have only been asked to vacate the pools and proceed to the changing rooms at 10:40/10:45 pm though which would have given you an extra 10 minutes. We will certainly bring this up to our pool management team. We are sorry to see that this made became anxious around time instead of enjoying your soak. Hopefully you can return for a really long soak and come visit us earlier in the day.
Anna Samuel from New Zealand wrote on 20 July 2026
Busy
When we got there, it was very busy. Lots of tourists with big families and very noisy children! They should not allow children on Deluxe side....
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njgong from China wrote on 04 December 2025
gong
温泉的环境非常优美，温泉水质清澈，但泡完温泉后的洗浴环境需要改善，最好提供一些护肤品，借鉴日本温泉